Warranty

 

Cat Furniture

ComfyPet Products, guarantees all Cat Furniture free from structural defects in material and workmanship for a period of 10 years for Katattack and 2 years for Kiwi Classic Cat Furniture from the date of purchase except as noted below.  This KatAttack product warranty does not cover damage caused by misuse or abuse, accident, the attachment of any unauthorised accessory, alteration of the product, or any other conditions whatsoever that are beyond the control of ComfyPet Products. ComfyPet Products shall not be responsible for any type of incidental, consequential or special damages. All implied warranties, including but not limited to those implied warranties of fitness and merchantability, are limited in the total duration of warranty period from the original purchase date. This warranty covers the structure of the Furniture only, i.e. the frame and the joints. This warranty DOES NOT cover wear &  tear of the Carpet or outer coverings or swinging toy (if attached). If a failure or fault occurs the product should be returned to the Retailer from whom the item was purchased to arrange repair or replacement at the discretion of ComfyPet Products. Repairs by anyone other than ComfyPet Products or its nominated Repairer voids warranty. The main structure of this Cat Scratcher is wood and can ‘warp’ if left in direct sunlight, i.e. window opening, etc., as moisture is drained from wooden uprights. Warping is not covered under warranty. Please retain your receipt as proof of purchase. Every request for guarantee repairs must be accompanied by the original proof of purchase.

Returns and warranty replacements must be sent to ComfyPet Products at the owners expense

 

Rosella Dog Beds

All Rosella Dog Beds carry a 10 year Structural Warranty on the Bed Corners. Each item is manufactured under the highest standards and is warranted to be free from material and workmanship defects for the owner. This warranty covers defects encountered in the ordinary use of the product and does not apply if the item is damaged due to physical abuse, mishandling, accident, negligence, or if the product is modified or altered by the purchaser in any way. This warranty does not cover wearing or materials or components which may occur after extended use of the product, this warranty only applies to defects that impact the performance of the product and not the cosmetic issues due to normal "wear and tear" of the product. Bent Bars are considered as wear and tear.  If one of our products ever fails due to a manufacturing or material defect, we will repair or replace it with the same or comparable component..

Returns and warranty replacements must be sent to ComfyPet Products at the owners expense.

 

Funky Dog Beds

All Funky Dog Beds carry a 10 year Structural Warranty on the Bed Frame. Each item is manufactured under the highest standards and is warranted to be free from material and workmanship defects for the original owner (proof of purchase is required). This warranty covers defects encountered in the normal use of the product and does not apply if the item is damaged due to physical abuse, mishandling, accident, negligence, or if the product is modified or altered by the purchaser in any way. This warranty does not cover wearing or materials or components which may occur after extended use of the product, this warranty only applies to defects that impact the performance of the product, and not the cosmetic issues due to normal "wear and tear" of the product. If one of our products ever fails due to a manufacturing or material defect, we will repair or replace it with the same or comparable item. ComfyPet Products shall have no liability or responsibility to the original purchaser or any other person for any special incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by Funky Dog Bed. Except for the express warranty stated above.

Returns and warranty replacements must be sent to ComfyPet Products at the owners expense.

 

dogZone Dog Beds

All dogZone Dog Beds carry a 10 year Structural Warranty on the Bed Frame. Each item is manufactured under the highest standards and is warranted to be free from material and workmanship defects for the original owner (proof of purchase is required). This warranty covers defects encountered in the normal use of the product and does not apply if the item is damaged due to physical abuse, mishandling, accident, negligence, or if the product is modified or altered by the purchaser in any way. This warranty does not cover wearing or materials or components which may occur after extended use of the product, this warranty only applies to defects that impact the performance of the product, and not the cosmetic issues due to normal "wear and tear" of the product. If one of our products ever fails due to a manufacturing or material defect, we will repair or replace it with the same or comparable item. ComfyPet Products shall have no liability or responsibility to the original purchaser or any other person for any special incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by dogZone Dog Bed. Except for the express warranty stated above.

Returns and warranty replacements must be sent to ComfyPet Products at the owners expense.