We are back to work on the 6th of Jan 2025
We are back to work on the 6th of Jan 2025
Got a question? +64 9 263 0005
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Indoor to Outdoor Transitioning:
5. Over time, move the pad closer to the door and eventually outside.
6. Once outside, remove the pads from the holder and fold pads to reduce their size over time. Eventually, your pet won't need a pad to find the spot.
7. To help find the area once the pad has been removed, use Simple Solution Puppy Aid Training Spray.
8. Keep pads around for overnight accidents, extended time alone, travel or general use.
All orders will be dispatched by 2pm Mon-Friday. We will send you an email with your tracking details as soon as your item/s leaves the building.
Please email us at sales@comfypet.co.nz with your purchase number and a photo or video of the damaged item so that we may assist you in getting a replacement.
Credit card refunds can take up to 5-10 business days to appear on your bank statement. If the refund is made through a Bank Account, expect up to 2-3 business days.
No problem just email us at sales@comfypet.co.nz with your purchase number so that we may assist you in getting a replacement.
Yes, our products are available at pet stores in New Zealand; however, if the local pet shop in your area does not already work with us, you should let them know that all they have to do is get in touch with us, and we would be happy to provide them with our goods.
100% NZ Wood
NZ made cat trees
7 day support
Recyclable products
Safe Pet Products