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Too firm - my dog (staffy x SPCA) likes her old present bed from your firm which is softer and she can sink down into it. Have had it for nearly 10years. Good value. Has a zipped canvas covering . Think it has a soft ball like inner pad which makes for a soft landing when getting on it. Would love another if I could find one.
There are a couple of things you can do - the beauty of these beds is that you can add or remove the blown fiber that is in the inner as all of these beds have zips - take out what you do want to make it softer but keep what you don't use because over time the bed will flatten and you can add it back as this happens. I hope this helps
Our 12 year old golden retriever has bad hips so we wanted to make sure she had a good bed that gave her lots of support and cushioning. She loves her new bed!!
We are thrilled with the quality of it - sturdy, thick fabric that will last and lots of filling inside so it gives her lots of support. Thanks!